Terms and Conditions for Purchasing via HaireBooks.com

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Due to the number of customers who have purchased publications listed at HaireBooks.com and felt that they were receiving a printed version of said publication(s), this clause has been devised. Failure to read this clause is the responsibility of the the Customer (you) and not the purchasee (HaireBooks.com) and therefore means that no refunds will be granted because you claim not to have known you were receiving a download and not a printed copy.

You (which will hereto be referred to as the Customer ) realize, acknowledge, and accept that the Customer is purchasing a DOWNLOADABLE document and NOT a printed hard copy. The Customer understands that the Customer has to download the publication(s) of choice onto the Customer's computer. There is absolutely NO question in my mind about the fact that the Customer is purchasing a download.

The Customer realizes, acknowledges and accepts that when using a modem (dial-up) to download, any interruption in the Customer's phone line can cause a corrupted download and will not hold HaireBooks.com responsible if the Cutomer's computer will not accept the download.

The Customer also realizes, acknowledges and accepts that if purchasing any Publication advertised by HaireBooks.com that if PayPal is utilized as the payment method of choice, that the Customer may not receive the download information for 24 hours. The customer acknowledges HaireBooks.com is a store front from which ebooks are listed for sale and that the terms and conditions of each publisher(which will hereto be referred to as the supplier) should be viewed and followed as they control the distribution and set the refund policy for their product.

Customer acknowledges if they have concerns or problems with a product listed on HaireBooks.com they will contact the supplier from which they made the publication purchase for resolution.

Customer

You, the Customer, also are agreeing to the following once you have made a purchase via HaireBooks.com website.

Issues with Downloading

Under most circumstances, downloading a document is an easy, relatively quick way to promptly enjoy your purchase rather than waiting on having it shipped to you via "snail mail". But sometimes, problems do occur with servers or with computer systems.

If you DO download and you experience any problems, please remain calm, visit the contact page of the supplier and follow their instructions for contacting them concerning download problems.

Also, when you purchase a digital product Online such as a download, you are supposed to download it at the time of purchase. I have had customers to order from work and think they can download it once they get home. If you are not on a computer that you want to download from, please wait until you get to the computer that you wish to download and save the file to because the URL changes and you may not be able to access the file later.

Because downloads are supposed to be done at the time of purchase, if you do not see the download page or if problems with downloading occur , please contact the product supplier within 48 hours from the date of purchase so that they can be made aware of the problems. They can't assist you unless you contact them and let them know what's going on.

User should choose to download the file to their desktop to prevent misplacing the file once download is complete.

Download speed can be affected by:

Modem (Internet connection) speed

Processor speed

Amount of memory

Type of connection used (DSL, modem, etc.)
Time of day downloading takes place (peak hours for example)
Never download from the Internet to a floppy disk or CD-ROM.


Lost Documents

We realize that computer problems occur such as hard drive crashes, etc. However, HaireBooks.com is NOT responsible for data lost. It is advisable that you print the document(s) out soon after purchase as one of many means of providing a back up copy. We are under no obligation to replace lost files.

Refund Policy

HaireBooks.com' policy on refunds is that we do NOT give refunds on downloadable documents. The reason for this is because downloads cannot be returned and we are not the supplier.

The refund policy of each supplier should be read viewed prior to purchase of their product so that their is no misunderstanding of their policy.

When you go to a computer store and purchase software, once you open it, you cannot return it for a refund under any circumstance. The same applies here...once you purchase, refunds cannot be given on electronic goods.

Disclaimer

HaireBooks.com is responsible for any damages that may occur during downloading.

These publications and the information on this site are for informational purposes only. HaireBooks.com is not responsible for any damages incurred from using any of the information presented in the documents. Customer should use any and all suggestions at their own discretion.